WebJun 22, 2012 · With the help of the ServiceNow Guru ‘Module Counts’ update set I was able to find a solution that I think effectively solves this issue by showing a count in the left navigation pane whenever a new chat enters a user’s queue. 1) Install the ServiceNow Guru ‘Module Counts’ update set. WebServiceNow® Guided Tour Designer helps train your users with built‑in guidance and visual cues that show employees how to use any form, application, or portal. Empower users …
All You Need To Know About ServiceNow UTAH Release - LinkedIn
WebDec 10, 2024 · Just made several simple guided tours for forms in Kingston. Never had any issue with the tests starting on Chrome. When anyone tries to start any of my tests in IE (Update 11.0.95 where I'm at), a red box shows up on the screen saying "Tour ended because the next step was not found". No settings I changed in the browser could affect … WebExploring why Xplore is the most downloaded and highest rated app on ServiceNow Share. 5 minute videos to save you HOURS. switch wire color code
Guided Tour setup - 1E Service Catalog Connect 2.0
WebServiceNow: All cloned tickets have one user's name in the history regardless of who might have added notes. We have recently discovered this issue in our testing environment. All the cloned tickets (from production to development) have the requester's name in the Notes/Activity section even though some of ... WebApr 29, 2024 · Agents can accept a live chat interaction and with one button create an incident. Once an incident is open, the agent can work the incident while continuing to chat with the customer. Any incidents viewed or created during the session are automatically related to the chat interaction. Agent Assist enables the agent to search for knowledge ... WebCan we disable or enable the Next Experience UI (Polaris) for individual users? Previously I've done a video showing how to enable the new UI globally across... switch wirecutter