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Web9-1-1 Center Supervisor Program (3-day Course) This course gives you the skills you need to succeed as a supervisor. Using a combination of lecture and practical exercises, you learn the supervisor's role in HR, … WebNENA Education. The National Emergency Number Association is proud to offer a full range of courses designed to meet the needs of 9-1-1 professionals, no matter what your role may be. Each course has been … WebState of Florida 9-1-1 Public Safety Telecommunicator free study Guide. Follow the link for a comprehensive study guide of the current PST curriculum. Below are links that will help you prepare to take the State of Florida 911 Public Safety Telecommunicator Exam. Please remember, they do not cover all elements of the study guide. how to package a bottle of wine for shipping